Shared Service Centers/Business Process Outsourcing

Unrivalled expertise in European SSC/BPO recruitment

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EMEA Recruitment’s SSC/BPO team have been specialists in the Shared Service Center/Business Process Outsourcing market in Central and Eastern Europe since 2007. Combining our expertise as long-trusted, people-first global recruitment partners with a deep understanding of the SSC/BPO industry across Poland, Czech Republic, Slovakia, Hungary Romania and Bulgaria, we work in a timely, proactive and consultative way to support business growth by filling each and every role with candidates that truly fit.  

Whether you’re building an SSC or BPO from scratch out in Poland, relocating an existing function to or from Eastern Europe or looking for a Poland-based recruitment agency with the experience, consistency and proven track record of placing candidates at all levels, EMEA’s director-led SSC/BPO team is here to help.  

Our specialist, multi-lingual consultants are well versed in the challenges that come with naturally high attrition rates, and offer a retained or contingent SSC/BPO service that guarantees a consistent, 100% fill rate.

With an office in the heart of Wroclaw run by experienced SSC/BPO managers with a background in Finance, Human Resources and Accounting recruitment, we’re uniquely placed to respond to shifting market trends – working in conjunction with carefully chosen advisors and real estate partners to set up robust functions and attract high-quality candidates.

With EMEA Recruitment, you’ll benefit from a tailored, executive search model for your SSC/BPO recruitment: an approach that matches the right people to every role, at every level – no matter what the volume.

Our highly specialised division is led by the founder of the first SSC-specialist recruitment agency in Budapest, Hungary.

Division leader and Associate Director, Matt Foster is your key contact for SSC/BPO solutions: matt.foster@emearecruitment.com

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Our multilingual team offers an in-depth understanding of the sector and key factors affecting shared services recruitment, providing objective and valuable insights to key decision makers across categories.

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Roles typically recruited for in volume include:

  • Accounting
  • Human Resources
  • Treasury
  • Cash Management
  • IT
  • Procurement
  • Controlling
  • Sales
Shared Service Centers jobs

Find your next role in Shared Service Centers

9 Jobs available
View Roles
9

Jobs available

Salary + development opportunities + benefits + hybrid working
Posted 4 days ago

EMEA Recruitment is assisting an international company in recruiting an IT Manager to join their team.

Location: Budapest, Hungary (hybrid, 3x per week from the office)
Job Type: Full-time


Key responsibilities of the IT Manager:

  • Develop and execute strategies to enhance workplace technology, user experience, and security
  • Manage and standardize endpoint solutions, including laptops, desktops, and virtual desktops (VDI)
  • Oversee system updates, patch deployments, and ensure security compliance across multiple regions
  • Improve digital workplace solutions, including mobile device management, device tracking, and access control
  • Enhance endpoint security, monitoring, and threat protection to safeguard company assets
  • Collaborate with IT leadership and stakeholders to implement best practices, emerging technologies, and cybersecurity measures

About you:
  • 7+ years in IT Operations, with at least 5 years in a managerial role and extensive experience in Workplace/End-User Device management and IT infrastructure
  • Fluent English (C1 level)
  • Expertise in VDI, security protocols, compliance, and patch management
  • Strong project management capabilities with an organized, detail-focused approach
  • Relevant certifications (ITIL, Azure, Citrix) are advantageous
  • Proficiency in a second European language is a plus

What\'s in it for you:
  • Competitive salary and pension benefits
  • Comprehensive benefits package
  • Career advancement and professional growth opportunities
  • A dynamic, innovative, and collaborative work environment

EMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation

Salary tailored to your expectations + benefits
Posted 2 weeks ago

EMEA Recruitment is supporting an international company with the recruitment of a Senior AP Accountant to join their SSC team.
 
Location: Parvomay, Bulgaria (100% onsite from the office)
 
Key responsibilities of the Senior AP Accountant:

  • Review, validate, and process supplier invoices, ensuring accuracy and compliance
  • Execute timely payments, manage manual transactions, and maintain vendor relationships
  • Perform account reconciliations, support month-end closing, and handle accruals
  • Ensure adherence to company policies, tax regulations, and provide audit documentation
  • Optimize AP processes, generate reports, and collaborate with Finance and Procurement teams
  • Assist colleagues with complex cases and provide training on best practices


Candidate Profile:

  • 5–10 years of experience in Accounts Payable, preferably in a high-volume shared service center
  • Proficiency in SAP, Coupa, and Excel
  • Strong understanding of accounting principles, VAT regulations, and compliance requirements
  • Excellent organizational and problem-solving skills
  • Ability to manage multiple tasks and collaborate with different teams
  • Strong communication skills and a proactive approach to issue resolution
  • Fluency in English (must have) and French (would be an advantage)

 
What\'s in it for you:

  • Medical care insurance
  • Access to physical and mental health well-being activities
  • Life insurance
  • Pet insurance
  • Learning opportunities
  • Paid time away
  • Retirement pension plan
  • Employee cafeteria

 
EMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

Salary + private medical care, insurance, and pension plan
Posted 2 weeks ago

EMEA Recruitment is supporting an international manufacturing company with the recruitment of a Category Manager for Business Services to join their SSC team in Lodz, Poland.
 
Your key responsibilities as the Category Manager for Business Services:

  • Managing the Business Services category (HR, Marketing, IT, etc.); you will have the opportunity to collaborate with the business to develop new strategies and tactics to improve daily operations
  • Building strong relationships with internal and external stakeholders
  • Actively seeking opportunities to reduce costs, improve efficiency, generate revenue through productivity initiatives, or expand geographical coverage and product portfolios
  • Managing contracts, leading contract and price negotiations, and preparing and conducting tenders for the assigned categories
  • Supervising a small team of Buyers (1-2 people)

 
About you:

  • 5-7 years of experience in a similar position in indirect procurement
  • Fluency in English (B2/C1 level)
  • Advanced Excel skills and/or SAP experience
  • Excellent purchasing skills (negotiation, stakeholder management, etc.)
  • Availability to work in Lodz (hybrid model)
  • Experience with the Coupa Source-to-Pay tool would be an advantage

 
What\'s in it for you:

  • Private medical care
  • Life insurance
  • Retirement pension plan
  • Integration events
  • Chill-out zone with a gym, video games, and more.
  • Meal passes
  • Special discounts on company products
  • Flexible working hours

 
EMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

600000
Posted 2 months ago

Are you ready to take your career to the next level in a dynamic, multinational environment? Our client, a leading organization in Europe, is seeking a FP&A Director to lead their divisional Financial Planning and Analysis team and drive transformation initiatives.

About the Role

As the FP&A Director, you will oversee the financial planning, budgeting, forecasting, and reporting processes for the European division. This strategic role requires you to provide actionable financial insights, enhance operational efficiency, and lead the transformation of FP&A processes to foster continuous improvement.

Key Responsibilities:

  • Lead divisional FP&A operations, including planning, forecasting, and financial reporting.
  • Provide strategic financial guidance to senior management to drive performance and decision-making.
  • Collaborate across departments to ensure financial goals align with business objectives.
  • Develop and maintain financial models to support effective business planning.
  • Identify cost-saving opportunities, operational efficiencies, and areas for improvement.
  • Present clear and actionable financial reports and variance analyses to stakeholders.
  • Champion FP&A transformation initiatives, enhancing processes and systems.

Qualifications:

  • Bachelor\'s degree in Finance, Accounting, or related fields; MBA or CPA preferred.
  • At least 10 years of FP&A experience, including 5+ years in a leadership capacity.
  • Strong analytical and problem-solving skills with the ability to interpret complex data.
  • Exceptional communication skills for effectively conveying financial insights to diverse audiences.
  • Advanced proficiency in financial modeling and forecasting tools.
  • Proven leadership abilities with a track record of building and mentoring high-performing teams.
  • Comfort working in a fast-paced, dynamic environment with multiple priorities.

Benefits:

  • Stock Purchase Program
  • Private medical care for you and your family
  • Life insurance
  • Attractive remuneration based on your experience and skills
  • Lunch subsidy
  • Other financial benefits, such as an annual and Christmas bonus
  • Onsite training allowing you to learn, grow and shape your career
  • Social events such as family events and charity auctions
  • Comfortable working environment (library, relaxation area, casual dress code)

If you do not hear from us within two weeks, unfortunately, you have been unsuccessful.

EMEA Recruitment is committed to promoting Equity, Diversity, and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

168 000 PLN (gross) + benefits
Posted 2 months ago

EMEA Recruitment is working with an international company that provides cleaning and environmental solutions. Our client seeks an FP&A Senior Financial Analyst for its Kraków-based FP&A team.

Responsibilities of the FP&A Senior Financial Analyst:

  • Coordinate monthly performance management, forecasting, analysis, and reporting for Europe
  • Communicate with business partners, including divisions, market representatives, Supply Chain, and US headquarters
  • Ensure accurate and timely forecast submission, reporting, and presentation preparation for senior leadership
  • Develop and improve management reports and provide financial support for pricing, P&L, and strategic initiatives
  • Deliver ad hoc analyses and support planning activities

Candidate Requirements:

  • 4+ years of experience in financial controlling, forecasting, and reporting in a multinational environment
  • Master’s in Finance/Accounting or progress/completion of ACCA/CIMA if undergraduate studies are unrelated
  • Strong analytical skills, Excel modeling expertise, and business acumen
  • Self-motivated, adaptable, team-oriented, with excellent English communication skills
  • Ability to thrive in a dynamic environment and simplify complex data for decision-making

Benefits:
  • Stock Purchase Program
  • Private medical care for you and your family
  • Life insurance
  • Attractive remuneration based on your experience and skills,
  • Lunch subsidy
  • Other financial benefits such as an annual and Christmas bonus
  • Onsite training giving you the opportunity to learn, grow and shape your career
  • Social events such as family events, charity auctions
  • Comfortable working environment (Library, relaxation area, casual dress code)

EMEA Recruitment is committed to promoting Equity, Diversity, and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

300 000 PLN (gross) + benefits
Posted 2 months ago

EMEA Recruitment is working with an international company that provides cleaning & environmental solutions. Our client is looking for an FP&A Lead to join its Kraków-based FP&A team.

Responsibilities of the FP&A Lead:

  • Prepare and present the Monthly Business Review to the Global EVP, specifically for the Europe Division
  • Oversee the monthly performance management cycle, including business forecasting, actual performance analysis, and reporting for Europe
  • Liaise with divisions, business partners, the Supply Chain, market representatives and US headquarters on various business issues
  • Aid Senior Leadership in strategic review meetings, business planning, and monthly financial assessments
  • Design and improve management reports to enhance business decision-making. Serve as the go-to expert for systems and management reporting for European finance stakeholders, advancing standardization and automation efforts

Candidate Requirements:
  • Over 5 years of relevant experience in planning, forecasting, controlling and financial management reporting within a multi-national company
  • University degree in Accounting, Finance, or Business Management
  • Strong skills in Excel modeling
  • Experience Hyperion Planning/EPM or similar tools is an asset
  • Proficiency in English with strong communication skills is essential

Benefits: 
  • Stock Purchase Program
  • Private medical care for you and your family
  • Life insurance
  • Attractive remuneration based on your experience and skills 
  • Lunch subsidy
  • Other financial benefits, such as an annual and Christmas bonus
  • Onsite training allowing you to learn, grow and shape your career
  • Social events such as family events and charity auctions
  • Comfortable working environment (library, relaxation area, casual dress code)

EMEA Recruitment is committed to promoting Equity, Diversity, and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

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