Each quarter, we ask our HR-specialist network which topics are front-of-mind and will be of value to explore. At present, unsurprisingly, the No.1 topic cited is AI; more specifically how it is likely to impact HR departments and the wider organisations they are part of.
Implementing AI may mean that fewer people will be required to complete the same volume of work, of that organisations need to redesign disrupted roles – a potential positive where the roles created encompass a broader range of tasks, offering more stimulating work and a more compelling employee value proposition. New, highly specialised jobs will emerge, requiring a blend of business and technological acumen. Additionally, performance expectations will increase and organisations that are slow to adopt this approach risk losing out to the competition.
As AI impacts how employees interact with HR teams and the technologies they use, a shift in the structure of HR departments and roles becomes likely.
It is expected that generative AI will improve efficiency in HR and, in turn, employee experience, though in parallel HR teams will need to consider potential pitfalls relating to data accuracy and privacy.
Most businesses we engage with are taking the first tentative steps in leveraging AI at an organisational level and are still looking to understand what impacts will result, for their workforce, their talent strategy and the HR function generally. Whilst there’s no need for alarm, the field is evolving rapidly so it’s worth considering the implications sooner rather than later.
If you’re considering the future skills landscape for your HR team or wider business in response to recent developments in AI, do drop us a line to discuss further: [email protected]
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