Global Support Credit Controller New

Job Description

EMEA Recruitment is searching for a Global Support Credit Controller on behalf of our client, a leading provider of customs services across Europe.

The role is based in Poland with a flexible hybrid working model.

As a Global Support Credit Controller, you will play a key role in supporting Credit Control teams across multiple countries, ensuring consistent application of credit policies and improving cashflow management across the group.

The successful Global Support Credit Controller will receive a competitive salary, annual bonus, and a comprehensive benefits package, along with the opportunity to work in a dynamic, international environment.

Responsibilities of the Global Support Credit Controller:

• Support local Credit Control teams to ensure consistent application of credit policies and best practices across countries

• Monitor and take action on aging accounts receivable, ensuring timely collection and resolution of outstanding balances

• Conduct credit reviews of existing customers and assist in assessing new customer creditworthiness

• Manage escalated customer disputes, ensuring timely resolution and effective communication between local teams and clients

• Provide training and ongoing support to local Credit Control teams on credit processes and company policies

• Ensure compliance with internal policies, regional regulations, and global financial standards

Experience required:

• 5+ years of experience in Credit Control, with at least 2 years in a global or multi-regional role

• Strong knowledge of accounts receivable and credit risk management

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field

• Proficiency in credit management software, ERP systems, and Microsoft Office (Excel, Word)

• Excellent problem-solving, negotiation, and stakeholder management skills

• Fluent in English - knowledge of German or Italian is a plus

• Familiarity with international Credit Control regulations is advantageous

EMEA Recruitment is committed to promoting Equity, Diversity, and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.